Gold cat clinic

International Society of Feline Medicine award is “ringing endorsement” of “exceptional care package for cats” at Surrey referrals clinic.

North Downs Specialist Referrals in Surrey have been recognised as a gold level cat clinic by the International Society of Feline Medicine (ISFM).

North Downs hospital director Terry Emmerson said: “This is a ringing endorsement of our work here at North Downs, as to attain gold award status, you must offer an exceptional care package for cats. First and foremost, all staff must be trained in feline-friendly care to ensure our cats receive the best possible experience from the moment they come through the door to the time they go home.The facilities and level of equipment must be first class, too, and fully focused on feline care and treatment. There needs to be a separate waiting area, separate hospital wards and separate kennels for cats, which are positioned well away from dogs and other animals to create a stress-free environment.”

North Downs’ internal medicine specialist Victoria Smith will play a key role in the new cat clinic, supported by certified feline nurses Helen Wright and Kira McLean-Ash, with all three recognised as cat advocates.